The Company:
They are a friendly and hardworking team dedicated to improving the play and learning experiences. They have recently ranked in the top 20 of the Sunday Times’ Top 100 Small Companies to Work For 2020.
The Job:
On behalf of our client we are seeking an Administrator in Bradley Stoke, Bristol.
This will be joining an established company but a new team and your responsibility will be for delivering aftercare for their customers. You will be part of a team to ensure are customers are effectively informed and communicated with throughout the customer journey.
Responsibilities
- Understanding of installation methods and equipment
- Preparation of work instructions for our installers
- Identifying and ordering the necessary equipment/materials/plant for the job
- Awareness of H&S standards
- Efficient planning of best use of installers time
- Solid understanding of the work schedule/source data
- Understanding of scheduling and forward planning ability
- Understand the customer’s needs to find the best and quickest solution
The Person:
They are looking for a self-motivated, resilient, confident individual who is passionate about customer service. As well as:
- Effective communicator, remaining empathetic and diligent at all times.
- Natural ability to build rapport over the phone
- Experience in a customer service environment
- Ability to manage your own workload
- Strong time management
- Good knowledge of Microsoft Excel
The Location:
Bradley Stoke, Bristol
The Salary:
£23,000 - £25,000
The Hours:
Monday – Friday 8am – 4pm
The Benefits:
Frequent Training & Team Building Days, 20 Days plus Bank Holidays, Company Bonus Scheme, Healthcare Cash Plan, Personal Annual Training Budget (£1000), Annual Overseas Training Trip, Free Onsite Car Park
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Work Location: In person
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